apple pencil issue during synced session
Franne Cheska R
I’m encountering an issue when using SyncSketch on my iPad (with an Apple Pencil). Everything works fine when I’m in unsynced mode, but as soon as I join a synced session, the Apple Pencil stops working after the first stroke. It seems like pen input is being blocked or overridden during the live sync.
Is this a known limitation or bug? Are there any workarounds or plans to improve Apple Pencil compatibility during real-time collaboration?
Philip Floetotto
Hi Franne, thanks for reaching out. Is this specific to Apple pencil? Can you still draw with the mouse or the finger?
Franne Cheska R
Philip Floetotto I try to continue my sketch with my finger but it doesn't work. I need to refresh the page or dock my pencil for it to work again. My pencil works fine on other apps.
Philip Floetotto
Franne Cheska R: So as soon as you dock your pencil, it works fine again? Would you be available to hop on a call so we can troubleshoot the issue for you?