SyncSketch User Feedback

When you start typing an @mention in a note it displays a list of possible names. If the name you want is selected, currently hitting tab does nothing and hitting enter commits the note. Will you make hitting tab and/or enter only commit the @mention and allow you to keep writing the note? This is behavior I'm familiar with in other software.

Since the brush and tool interface was updated, the Eraser on my Wacom stylus no longer works as the Eraser tool. This used to work fine before the interface was updated, but now It's quite annoying to have to activate the eraser tool every time I need to erase, when I should be able to simply flip the pen like before. I would consider this a high priority bug fix, if at all possible. Thanks!

We would like to ask if SyncSketch currently supports integration with any project management or production tracking software (such as ClickUp, ShotGrid, ftrack, etc.). In particular, we are interested in knowing if there is already a way to achieve bidirectional synchronization of statuses —for example, when an asset or review is marked as “approved” in SyncSketch, that update would automatically be reflected in the project management platform, and vice versa. If such integrations exist, could you please let us know which platforms are supported and how they work (native integrations, API, webhooks, or through third-party tools)?

The guides are all white right now, which is not visible on a white background, (especially if tracing paper is also on). Guides should have color options like the ghosting

Clicking the triple dot menu (item actions) of a non-selected video deselects the selected video. This means you can't compare the two videos any more this way. You can still right click on the second, non-selected video to compare. Can this be fixed?

Ability to Gamma up and down like in RV would be great.

Ability to draw simple shapes (such as a circle, rectangle, arrow, etc), and type text directly on an item as a quick way of annotating.

i'm already very satisfied with my customer experience in Syncsketch but an idea that could potentially bring more to the platform just came into my mind. There's an option made to Download the video sketches from Syncsketch, it would be very interesting to expand this option to the frames only/the part that we setted in a range, so that way, only the setted part will be downloaded with sketches made inside Syncsketch included. It could be interesting especially when a big video has been added to Syncsketch and we ended up just putting notes on a limited part of that video only. Thank you for taking from you to read it and have a nice day.

oh noooo! You broke the ghost framing! Before, when the option "consider only sketches" was ON I was able to see the ghost of previous sketches. Now it doesn't work anymore. The ghost framing is counting the number of frames instead of the number of sketches.

It feels like something changed in relation to the size of the timeline or it's position in relation to the clips. I am now accidentally clicking on clips and loading them instead of pressing play or resetting my animation to the beginning. I would prefer that the timeline didn't stretch past the view window underneath the clips.